Questions frequently asked

Why aren't your prices the same as online retailers?

As a small local business, it isn't possible to directly compete with on line prices. Online retailer businesses are based on volume. This means they must sell at the lowest competitive price, which drives the volume up which then results in big discounts from trade manufacturers.

This then lowers the cost price of the products they sell, and this is then reflected in the retail price.

While we consider our prices to be competitive, our business is not based on volume and we do not want it to be. Instead it is based on value for money, we offer a quality product and a personal service.

We have a showroom where you can view demo blinds, browse fabrics and discuss your needs with a knowledgeable member of staff, which is not available if you shop online! If things go wrong, we are on hand to put them right, and offer a guaranteed for 12 months.

Why do you charge for fitting? Other retailers fit for free.

Although we charge for fitting, we rarely make profit from it. Our fitting charge service is used to pay for, maintain, insure, tax and fuel our company van which in turn allows us to offer a free no-obligation measure and quote service.

When blind retailers tell you there are no hidden extras and fitting is free, this is not true. For the retailer there is always a cost to fitting - time, materials and the vehicle used to attend. This must be paid from somehow. It is common for the price of the blinds to be inflated to offer this 'free' service, or there would have to be a reduction in the quality of the components or fabric the blinds are made from for the retailer to maintain the same margins.

Many retailers almost always charge extra for fitting, and we don't see why it should be any different for blinds.

Why do my blinds need to conform to Child Safety legislation when we have no children living in the house?

We do appreciate it can be frustrating for some customers who say they don’t have any children living at home but as this is now legislation, we have no choice but to abide by it.

We are not allowed to supply unsafe products even if a customer insists. We, as an installer of blinds are held accountable by the law for the products we sell and fit.

We cannot and will not issue a disclaimer except in commercial premises where children are unlikely to have access. In terms of residential premises, there is always the likelihood that the premises may be accessed by children at some point, like grandchildren, and of course the window coverings will be in place once a property is sold.

See our Child Safety guide for more details below:

At Stylish blinds we place paramount importance on child safety; not only is it our legal responsibility but, as parents ourselves, we understand the concerns our clients may have about unrestrained cords and chains. Young children and babies can be strangled by loops in pull cords, chains, tapes and inner cords that operate window blinds, resulting in injury or death.. All blinds supplied Stylish Blinds comply with the child safety requirements of BS EN13120.

The EU regulations governing internal window blinds were significantly revised in 2014 in relation to child safety requirements:

  • Limitations were placed on cord and chain lengths
  • Safety devices are required to prevent cords and chains from creating a hazardous loop
  • The fitting of safety devices on cords and chains is now mandatory at the point of manufacture
  • All safety critical components of internal window blinds must be tested
  • Safety warnings and product instructions must be provided.

When buying blinds not only should you pay consideration to the type of blind, the colour or finish, you must also consider the way the blind is operated.

Safe by Design

A blind which is 'safe by design' is one that is cordless or has concealed or tensioned cords. We recommend you consider Safe by Design blinds first when choosing your blinds.

Safe by Design blinds are usually pushed or pulled into position eg. wand operated vertical blinds, Venetian blinds that can be raised, lowered or tilted by hand or a spring-operated roller blind with a decelerator fitted.

Motorised blinds can also remove the need for operating cords at the side of the blind. These are battery operated

Wooden shutters and external blinds are other cordless styles of window treatments.​

Blinds operated by cord and/or chain

If a blind has an operating cord or chain that could form a hazardous loop you have a duty to keep it out of reach of babies and young children. There are a variety of safety devices for every type of blind, including:

Chain-break connectors

These break apart when undue pressure is applied on the operating chain. They can be reconnected again. As chain sizes vary the correct chain-break connector must be fitted.

Cord/chain tensioners

These devices should be securely fixed to an adjacent surface and at the maximum distance from the top of the blind, so the cords and/or chains are held permanently taut by the device.

More steps you can take within your home

Do not tie cords or chains together, ensure they are not twisted to form a loop and secure them out of reach of babies, young children and pets.

Move cots, beds and other items of furniture away from windows with coverings that have cords or chains.

Ensure older children in the family understand the importance of securing chains and cords safely.